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Provides both first and second-tier assistance.

Established in 2013, the e-Filing Portal Service Desk offers dedicated support for all users of the Portal, providing both first and second-tier assistance. It’s committed to delivering prompt and professional resolutions, ensuring a high level of customer service and support for all Portal-related inquiries and issues.

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The Portal Service Desk Supports

Portal Access, OCRS, CCIS, E-Recording, and DIY (Do-It-Yourself)

Features

Comprehensive Portal Support

Delivers extensive support for all aspects of Portal use, from basic navigation to complex technical issues.

Dedicated Portal Team

Employs a dedicated team focused on resolving Portal inquiries efficiently, ensuring users can leverage the platform’s full capabilities.

Benefits

Enhanced Portal Experience

Dedicated support improves the overall user experience of the Portal, encouraging effective and efficient use.

Streamlined Support Process

Focused attention on Portal issues ensures swift resolution, minimizing disruptions and enhancing productivity.

Service Center Options

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